Privacy Policy

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Effective Date: December 14, 2025

Connection Lab (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information with care, integrity, and transparency. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, participate in our programs, or engage with our services.

By using this website, you consent to the practices described in this Privacy Policy.

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1. Who We Are

Connection Lab provides educational resources, support-based programs, coaching, faith-centered content, community gatherings, and donation-supported initiatives designed to help individuals navigate relational trauma, emotional healing, and personal growth.

We are not a medical or mental health provider.

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2. Information We Collect

a. Personal Information You Provide

You may voluntarily provide personal information, including:

• Name

• Email address

• Phone number

• Mailing address

• Donation or payment information

• Information submitted through contact forms, registrations, event sign-ups, or newsletter.

 

b. Non-Personal Information Automatically Collected

We may collect non-identifying information such as:

• Browser type

• Device type

• IP address

• Pages visited and time spent on the site

This data helps us improve website functionality and user experience.

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3. Support Groups, Coaching & Faith-Based Content Disclaimer

Connection Lab may offer:

• Peer support groups

• Educational workshops

• Coaching-style guidance

• Faith-based discussions, teachings, or encouragement

Important Notice:

• These services are not therapy, counseling, or medical treatment

• Participation does not create a therapist-client, counselor-client, or doctor-patient relationship

• Content is intended for educational, spiritual, and supportive purposes only

Participants are encouraged to seek licensed professionals for medical, psychological, or psychiatric care.

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4. HIPAA-Adjacent Privacy Disclaimer

Connection Lab does not collect or store Protected Health Information (PHI) as defined by HIPAA.

While we strive to respect confidentiality:

• We are not a HIPAA-covered entity

• Information shared through our website, forms, groups, or emails is not considered medical data

• Please do not submit detailed medical diagnoses, treatment histories, or clinical records

Any personal stories or experiences shared are provided voluntarily and at the user’s discretion.

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5. How We Use Your Information

We use your information to:

• Respond to inquiries and communication requests

• Register participants for programs or events

• Process donations and payments

• Send newsletters, updates, or announcements (opt-out available at any time)

• Improve our services, programs, and website

• Maintain legal, administrative, or operational records

We do not sell, rent, or trade your personal information.

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6. Donations & Financial Information

If you choose to make a donation:

• Payments are processed through secure third-party platforms

• Connection Lab does not store full payment or credit card details

• Donations are voluntary and may be non-refundable unless stated otherwise

Donation information is used solely for acknowledgment, recordkeeping, and compliance purposes.

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7. Cookies & Tracking Technologies

Our website may use cookies or similar technologies to:

• Enhance website functionality

• Analyze visitor behavior

• Improve content relevance

You may disable cookies in your browser settings, though some site features may be limited.

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8. Third-Party Services

We may use trusted third-party providers for:

• Website hosting

• Email communications

• Payment processing

• Analytics

 

These providers are required to safeguard your information. Connection Lab is not responsible for the privacy practices of external websites linked from our site.

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9. Data Security

We take reasonable precautions to protect your personal information, including:

• Secure platforms and tools

• Limited access to sensitive data

• Reputable third-party service providers

However, no online transmission or storage system can be guaranteed as 100% secure.

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10. Your Rights & Choices

You have the right to:

• Request access to your personal data

• Request corrections or updates

• Request deletion of your information (subject to legal or operational requirements)

• Unsubscribe from email communications at any time

To exercise these rights, contact us using the information below.

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11. Children’s Privacy

Connection Lab does not knowingly collect personal information from children under the age of 13 without verified parental consent. If such data is discovered, it will be promptly deleted.

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12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the website signifies acceptance of the revised policy.

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13. Contact Information

If you have questions or concerns about this Privacy Policy, please contact:

 

Connection Lab
Email: info.relationshipgonewild@gmail.com
Website: www.connectionlab.net